Free worldwide shipping on all orders. MAHI covers the cost of import charges.
Typical transit times:
UK: 4-5 business days
Europe: 4-5 business days
USA & Canada: 4-5 business days.
Australasia: 5-7 business days.
Rest of World: 7-10 business days.
Customers receive a tracking ID as soon as their order is dispatched (via FedEx or DHL).
For added peace of mind, GIFFLO offers a 1-year warranty as well as a 30-day money-back guarantee on all non-personalized orders. View our Returns & Warranty cover here.
What if my package arrives late?
Transit times are based on recent orders and may change from time to time. In the event of a late delivery, we’ll do all we can to get your package delivered to you as quickly as possible.
In the event of significant delays or missing packages, GIFFLO will re-send the order at no cost.
Every GIFFLO is covered by a 1 year warranty and instant replacement guarantee.
Please note that our warranty does not cover general wear, accidental damage or the natural ageing process of our leather.
HOW TO MAKE A WARRANTY CLAIM:
Email us at [email protected] with a description and photos of the fault. Please include your name or any details that will help us locate your order.
30 DAY RETURNS
Please note that GIFFLO does not cover the costs of shipping returned items back to us.
Every product is handmade to order by our expert team of leather artisans.
Unmatched value and piece of mind. Every GIFFLO is covered by a 1 year warranty guarantee.
Fast shipping from our workshop tracked and insured with DHL or FedEx.
At GIFFLO all our bags and accessories are made to order which means you can choose to personalize any of our items for yourself or a loved one. Our most common personalization option is embroidered initials on the outside and we offer this in three standard thread colors for each color leather.